Many eWalletXpress customers are stuck in the same situation, having a balance in your eWalletXpress account when deposits/withdrawals were cutoff. Some media outlets had reported that customers with a balance stuck in their eWalletXpress accounts could email payouts@ewalletxpress.com and request their funds be transferred to their checking account once “the technical issues are resolved.” This is recommended for all readers with frozen accounts, but I must warn customers are not currently receiving responses.
An article published by CasinoAdvisor.com says eWalletXpress has put out statements to clarify the situation. They said EWX will no longer work within the American market, and will only be supporting Canada, the country they are located in. They also stated that EWX has sent the following notice in emails to their vendors, “We regret to inform you that we are no longer able to continue service at this time due to a Federal warrant issued to seize our funds.” When contacting their support for details or logging into the website, the only information given is “they are experiencing technical issues, and there is no timeline for a resolution.”
We wished we had better and more concrete news on the situation, but this is the most current information available at this time. All players are hoping that the situation plays out like the Neteller seizures of 2007, that were eventually released back to players after several months.
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Tuesday, December 21, 2010
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